Frequently Asked Questions

Kalisons Telvent Pvt Ltd is a leading provider of sustainable energy solutions (solar products) and advanced medical equipment, committed to innovation and quality.

Our head office is located at T-4, 3rd Floor, Plot No. 19, Sector 10, Central Market, Dwarka, New Delhi – 110075.

You can reach us via email at info@kalisons.com or call us at +91 98101 27459 / +91 82873 20500.

Yes, we have a showroom at our Dwarka office where you can view our products. Please schedule a visit in advance.

Yes, Kalisons Telvent Pvt Ltd is a fully registered private limited company in India.

We are open Monday to Saturday, from 9:30 AM to 6:30 PM.

Yes, we offer special pricing for bulk orders and verified distributors. Please contact our sales team.

Yes, you can apply to become a distributor through our website by submitting your GST details.

Yes, you can subscribe to our newsletter in the footer to get the latest updates.

We offer Monocrystalline, Polycrystalline, and Bifacial solar panels catering to residential and commercial needs.

Most of our solar panels come with a 25-year performance warranty. Specific product warranties may vary.

Yes, we provide end-to-end installation services for solar power plants and rooftop systems.

Yes, with a properly sized solar system and inverter, you can run air conditioners and other heavy appliances.

Lithium-ion solar batteries typically last 10-15 years, while Lead-acid batteries last 3-5 years.

Yes, solar energy is highly reliable and can reduce your electricity bills significantly.

Yes, we have a range of integrated and semi-integrated solar street lights.

Solar panels require minimal maintenance, mostly just periodic cleaning to remove dust.

Yes, subsidies are available for residential rooftop solar systems under the PM Surya Ghar scheme. We can assist you with the process.

We supply oxygen concentrators, hospital beds, patient monitors, ventilators, and more.

Yes, all our medical equipment is ISO and CE certified, meeting international safety standards.

Currently, we only sell equipment, but we may introduce rental services in the future. Please check with support.

Yes, we offer comprehensive after-sales support and annual maintenance contracts (AMC).

In Delhi NCR, we can often deliver within 24 hours. Other locations depend on logistics.

Yes, demos are available at our office or via video call for outstation clients.

Contact our support immediately. If under warranty, we will repair or replace it as per policy.

We primarily focus on electrical medical equipment, but we can source instruments on bulk request.

Yes, we are a trusted supplier for many hospitals and clinics across India.

You can create an enquiry on our website. Our team will contact you with a quotation and payment link.

We accept bank transfers (NEFT/RTGS/IMPS), UPI, and cheques.

Yes, we export our products to several countries. Shipping charges apply.

Yes, registered customers can track their order status in the "My Account" dashboard.

Standard delivery is 3-7 days within India. Bulk orders may take longer.

Shipping costs depend on the product weight and destination. It will be included in your final invoice.

Orders can only be canceled before dispatch. Restocking fees may apply for special orders.

Yes, a valid GST invoice is provided with every purchase.

Please verify the package upon delivery. If damaged, inform us within 24 hours with photos for a replacement.

Guest enquiries are allowed, but creating an account helps you track oders and get faster support.

Yes, we follow strict privacy policies and do not share your data with third parties.

Contact support to request a password reset functionality assistance.

You cannot change your registered email, but you can update other profile details.

KYC is usually rejected due to unclear images or mismatched details. Please re-upload valid documents.

Please email us at privacy@kalisons.com to request account deletion.

No, all costs including taxes and shipping will be clearly mentioned in the final quotation.

Yes, we use cookies to improve website performance and user experience.

You can find the link to our Terms & Conditions in the website footer.